ServSafe Training

Why ServSafe Certification?

• Because the ServSafe Food Protection Manager Certification is accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).
• Because the ServSafe Food Protection Manager Certification Exam is valid, reliable and legally defensible.
• Because it is a certification trusted by the industry. In fact, more than 3 million ServSafe Food Protection Manager Certifications have been awarded to date.
• Because the Florida Food Code requires that each establishment have at least one certified food safety manager employed full-time. The Florida State Department of Health recognizes ServSafe certification as satisfying this requirement.
• Because ServSafe Certification meets the needs of today's diverse industry. Written examination booklets are offered in English, Spanish, Chinese, Korean, Japanese, French Canadian and large print. Online exams are offered in English, Spanish and Chinese.

FAQ
Q: Is there a difference between the online and classroom certification?
A: In a word, “NO”. The certifications are identical in every way and are not recognized any differently by your local health department.

Q: Will I have any assistance studying for the exam?
A: Yes, in addition to the online tutorials and optional book, we will be there to answer any questions you may have along the way with our professional phone consulting service at no additional charge.

Q: How long do I have to take the test?
A: You are allotted a 2 hour time slot to complete the exam. Most people finish in under an hour so take your time and be sure to read each question and answer carefully.

Q: What if I don’t pass the exam the first time?
A: We pay our state-mandated certified food safety proctor $59.00 for all re-tests, so consequently you would be charged that fee for him or her to be present again. It is important to note that we charge you only for the certified proctor fee and that Primo Chef does not collect, profit or charge even one additional cent from your re-test. We do however continue to provide you with our full training program and support.

Q: How long does it take to receive the certificate?
A: Once you pass your exam you will receive your official certificate and wallet card approximately 1 week later.
Terms & Conditions

General Policies


Rescheduling Policy:
Our online testing centers have strict policies regarding any rescheduling. Any cancellation/rescheduling may result in a loss to the center and therefore they strictly enforce a policy requiring a $59 fee for any rescheduling or cancellation, regardless of the Refund/Cancellation Policy: When you register with Primo Chef you gain instant access to our online training modules and telephone assistance, both of which have a value than cannot be calculated or recovered. Additionally, we immediately incur certain administrative costs, credit card fees and programming fees, in addition to other costs. Therefore, Primo Chef has a strict "no refunds" policy. This policy is an imperative part of our business model as a way of controlling our costs and providing you with the absolute best value in the industry. We encourage every registrant to be absolutely certain before completing their registration. **NOTE: Primo Chef may allow you to transfer your registration to another person for no additional charge!

Type of Certification (ServSafe):
Primo Chef will make every effort to provide you with your preferred certificate type. Some of our testing centers and geographical areas may only offer one type, which may be based upon the preference of the local regulatory authority or the testing center itself. Primo Chef guarantees you a valid (ServSafe) Manager’s Food Safety Certification as required by your local health department.

Pricing Changes and Policies:
We reserve the right to change prices and policies without prior notice. On your credit card bill you will see "Primo Chef LLC".

Credit Card Types:
We proudly accept Visa, MasterCard and American Express thru PayPal. Returned Checks: Any returned check will incur a fee of $35.00.

Privacy Policy:
Primo Chef does not sell any of the information it collects.

Guarantees:
Passing Guarantee: We are confident that you will pass the certification exam after completing our online training. If you do not pass, you may retake the online exam as many times as needed, paying only the re-testing fee of $59, but still having access to the online training modules for FREE!
Price Match Guarantee: Based on comparable services. If you find a better price advertised on a competitor’s website, we will beat the competing price by 10%.... it's that simple!


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